Industries / where the builds land
We know some industries better than others
To us, business model matters more than the industry. We’ve mentioned some industries we know well here, but what really matters is the underlying business ‘type’. Is your revenue recurring or one-off, or a mix of both? What drives new revenue, price, volume, new products? Are you cost drivers fixed or variable? Do you hold stock?
Our core four builds are the same everywhere. What differs with industry/sector is which commercial question is worth answering first. If we don’t know an industry inside out before speaking to you, we’ll make calls to our wide networks to ensure we are up to speed.
These are the industries where we arrive already knowing what usually breaks
Tell us about your sectorOperating real estate
6 industriesHospitality
Knowing what a room actually earned, by site and by night
PMS, payroll and the ledger reconciled against one another, so RevPAR and cost per occupied room are the same number in operations and in finance.
Residential care
Occupancy, staffing and fee income joined at the level of the home
Occupancy, staffing cost and fee mix decide a care home, and they are reported together rather than sitting in three separate systems on three different timetables.
Storage solutions
Rate, occupancy and churn as one picture rather than three reports
Pricing, occupancy and customer churn joined per site and unit type, so a rate change is judged on what it did to revenue rather than on what it did to fill.
Data centres
Contracted power, used power and revenue in one reconciled view
Capacity, utilisation and contracted revenue joined per hall and per customer, so sales, operations and finance are working from the same picture of what is left to sell.
Corporate real estate
What the estate costs, and what of it is actually used
Lease obligations, occupancy data and facilities cost joined per building, so decisions about space are made against evidence rather than against last year.
Modular buildings
Factory economics and project margin in the same set of numbers
Manufacturing cost, project delivery and hire fleet utilisation reconciled, so a job is priced on what it costs to build and install rather than on a standard rate.
Credit and insurance
3 industriesConsumer finance
Loan performance by vintage, not by portfolio average
Originations, servicing and collections joined at the level of the cohort, so credit performance is visible early enough to change what you are writing.
Insurance
Loss ratios you can decompose, and reserves you can defend
Policy, claims and finance data reconciled, so loss ratio movements can be attributed to rate, mix, frequency or severity rather than noted and left.
Banking and markets
Product and client profitability after funding and capital
Front-office, treasury and finance data joined, so profitability is known after the cost of funding and capital rather than before it.
Software and IP
2 industriesSoftware
Recurring revenue defined once, and reported the same way twice
Billing, product and finance data reconciled, so ARR, churn and cost to serve are the same numbers in a board pack and in a diligence process.
IP and royalties
Royalty statements turned into revenue you can actually check
Statements from every payer ingested, normalised and matched to the underlying rights, so income is verified rather than accepted and forecasting has something to stand on.
Not on this list
The sector matters less than the mess
Most of what we fix is common to any business running on more systems than it has people to reconcile them. If your industry is not here, the question is whether we can be useful in week one, and we will tell you straight.
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